In today’s competitive job market to attract top talent companies need to focus on creating a positive candidate experience. A candidate’s experience throughout the recruiting process does more than just confirm if they want to work for an organization, it also affects their perception of the company’s brand and reputation.
A positive candidate experience has many benefits for a company. It can help to attract top talent to the organization and make a company stand out from its competitors. As previously mentioned, it can have a positive impact on the company’s brand and reputation. Candidates who have a good experience with a company are more likely to share their experience with others, both online and offline. This can lead to positive word-of-mouth marketing and help to create a positive image for the company. It also helps to improve retention rates. Candidates who have a good experience with a company are more likely to accept a job offer and stay with the organization long-term.
As a recruiter, we understand the importance of a candidate’s experience. We also know that the hiring process can be stressful and time-consuming for everyone involved and because of this the candidate experience is often lost. At TCG it is our goal for everyone to have a positive and as close to stress-free experience as possible. We want you to walk away excited to be building your strongest HR team. So how do we create a positive candidate experience?
The Recruiting Process and Candidate Experience: The TCG Difference
To do this, we partner with clients and execute our Christopher Recruiting System (CRS). We believe passionately that the key to our tremendous success emanates from our industry-leading and proprietary HR recruitment process. Over the last 24+ years we have developed and refined our CRS to ensure the most effective, efficient, accurate, and fastest search sequence that leads to an overall positive experience for both clients and candidates.
At The Christopher Group, we start with extensive upfront information about the opportunity. When recruiting the highest performing candidates, marketing materials are essential, so we develop a Candidate Marketing Packet (CMP). This packet includes, but is not limited to, a job description, executive bios, hiring authority bios, comprehensive company information, financial reports, annual reports, 10(K)(Q) reports, company awards, recent press releases and an expansive proprietary location information portrait. TCG candidates continually report these CMPs are simply the best they have seen and are incredibly useful throughout the search process.
Our candidates go through in-depth interviews and assessments so we can best understand a candidate’s background, knowledge, skills, and personality. This allows us to be able to place the perfect candidate in a role. Throughout this process our candidates receive guidance and preparation each step of the way. Candidates are prepped before each round of the interview process to ensure they are familiar with the company, hiring team, types of questions they will experience, and any insights into the position. Following interviews, we provide candidate feedback on their performance during the interview process.
With every step of the candidate process we communicate clearly and frequently. It’s important to us that candidates know where they are in the hiring process, what the next steps are, and when they can expect to hear back from the company. Our open and transparent approach has allowed for tens of thousands of positive candidate experiences and thousands of HR positions filled.