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TCG Cleveland

“The Christopher Group offers a tier 1 executive search service with a “boutique” customer experience. Tom’s organization leverages a well evolved operational model that ensures quality candidates are presented in a timely, orderly, and disciplined fashion. The Christopher Group makes it happen!”.

G. Wayne Davis
DVP, Human Resources
Comcast, West Division

“Tom Christopher and his Team at TCG have been a terrific partner for over 10 years now. Not only do they deliver high quality talent, they are incredibly client centric and ensure they cultivate a relationship instead of just managing a process. I have personally called on Tom for non-search related questions as well to seek his advice. He welcomes and embraces this because of his relationship orientation. I recommend considering The Christopher Group for your search needs".

Bob Taylor
VP, Director Global Talent Acquisition & Onboarding
Brown-Forman

"Simply put, we strive to be the very best recruiting firm in the world".

History:

Founded in 1998, The Christopher Group (TCG) has become one of the nation’s largest and most respected boutique HR Executive Search Firms.

With combined HR careers at General Electric, PepsiCo, Progressive Insurance, Merrill Lynch, R.J. Reynolds, and CitiGroup, these former HR practitioners saw a unique opportunity in the HR search marketplace. For years, founding partners Tom and Paula Christopher, had utilized several of the nation’s leading HR marquee executive search firms when filling critical mid and senior level HR openings. These firms were and are to this day good organizations with strong people and respectable search processes. However, Tom and Paula saw an opportunity to do search differently. They passionately believed/believe in creating a unique boutique executive search firm led by former HR practitioners, staffed by highly trained search professionals, and employing proprietary systems tools and processes when conducting HR only searches. This firm would provide a unique and industry redefining search experience for candidates and clients alike. It was at this time that TCG was born.

Mission Statement: Every great organization starts with a definitive Mission Statement. At TCG here's ours:

To be the Very Best Recruiting Firm in the World.

We respect the boldness of this statement and the inherent expectations and standards of performance that come with it. However, for our entire Team it really is that simple. We are not interested in being the biggest, just the best. More importantly, for our candidates and clients it is the standard we respectfully ask them to hold us to.

Values: To realize our Mission Statement, our entire TCG Team is hired, developed, and incented to behave everyday and in every way in line with our Values Statement:

Treat Others the Way You Would Like to be Treated.

For us, this is more than a biblical reference and/or good lifelong principle to live by; it goes far deeper than that. Being former HR practitioners, we are able to assume the unique positions of our clients and candidates and look at the opportunities through their lenses. In doing so we are able to provide expert guidance and counsel to candidates and clients alike.

Strategy: To realize the bold and high standards of our Mission and Value Statements, our Strategy is where the rubber hits the road. Said simpler, any firm can make big proclamations but what matters is the specific Strategy to make such statements a reality.

We have found that when a client decides to go to search they have exhausted previous low-cost methods (e.g. internal promotion, employee referrals, direct sourcing/ads, and/or contingent firms). Typically, by the time our clients reach us they are tired, frustrated, and wanting the job filled yesterday with HR talent that would rival their best performers.

One TCG client said it best, "I'm tired of kissing a bunch of frogs, I need you to find me just one prince”.
Bob Myers, EVP of HR Black Hills Energy

As a result, our Business Strategy is defined in three simple words:

Speed, Quality, & Service (S.Q.S.)

When you engage TCG, our service delivery model will ensure we are the fastest to the marketplace, with the best possible candidates, supported by exceptional service. As a recent TCG client stated "The reason we selected your firm to conduct our strategic HR search vs. a competing large retained marquee firm, was because you do in three weeks what it takes the marquee retained firms three months to do. At the same time you provide a far superior level of service".

Results: At the end of the day, any search client expects and is owed exactly what they have been promised and have paid for: Results.

At TCG, every Team member knows that meeting or exceeding client and candidate expectations is the only acceptable level of performance. Due to this cultural orientation and the proven successes of our business model:

TCG is the only HR Specialized Firm that

Guarantees, in writing, our Results!

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